AI Receptionist
Answers your calls, takes messages, books callbacks, and transfers to the right person when it should.
Never miss a customer again.
AI receptionists, websites, apps, and automation for small businesses and nonprofits, set up and looked after by Hays Software.
AI for calls and the office
Automatic Follow-ups
Sends a text or email after each call, so the customer has what they asked for and knows what happens next.
Office Assistant Bots
Sorts the inbox, handles scheduling, and sends reminders, so routine work doesn’t pile up.
Websites, apps, and the rest of the tech
WordPress Rescue & Upgrades
PHP and core updates, broken forms and plugins fixed, and security cleanup after a hack or years of neglect.
Google Visibility & Site Care
Clear page titles, sitemaps, Search Console, and local listings, plus a monthly care plan that keeps the site updated and backed up.
Custom Apps
Custom iPhone and iPad apps, and App Store launch help: screenshots, store listings, TestFlight, and review.
AI Imagery
Headshots, product and field photos, and app art, made to look professional rather than generic.
Forms & Email Automation
Forms that feed Google Sheets, follow-up emails sent from your own address, and small cloud tools that remove busywork.
Clubs & Nonprofits
An ongoing tech care plan covering the website, member forms, backups, and email lists, so it doesn’t depend on one volunteer.
For Agriculture
Farm & Ranch Websites
A clear website with local SEO, so nearby buyers and neighbors can find your farm, ranch, or stand.
Phone Answering for Ag Dealers
Handles the seasonal rush: answers routine questions, takes orders, and logs callbacks for your counter staff.
Field & Equipment Apps
Custom apps for field logs, equipment and maintenance tracking, and crew scheduling.
Farm Data Dashboards
Dashboards that pair public USDA crop and soil data with your own fields, in one place.
Looking for crop nutrition products? Visit hays.farm.
How it works
- Discovery call. We talk through how calls and messages reach you today and where they get dropped.
- Build and test. We set it up and test it against real situations from your business, usually in about a week.
- Monthly care plan. We watch how it’s doing, adjust it as your business changes, and fix anything that comes up.
Who it’s for
Home services
A furnace call comes in while you’re on a job. The receptionist takes the address and the problem and books a callback.
Ag dealers and co-ops
During harvest, routine questions about hours, parts and orders get answered, and urgent calls go straight to the counter.
Flight schools and FBOs
Students ask about lessons or rentals after hours and get a callback request logged with their name and goals.
Small professional offices
New-client inquiries are captured and followed up by email, and existing clients get appointment reminders.
Built and running for our own businesses.
Questions
What happens to my customers’ information?
It’s used only to run your service: taking messages, following up, and scheduling. It isn’t sold or used for advertising, and we keep only what the setup needs.
Do callers know they’re talking to an AI, and are calls recorded?
Yes. The receptionist says at the start of each call that it’s an AI assistant and, if calls are recorded, that the call may be recorded. We set this up to match the rules where you operate.
What happens when the AI gets stuck?
It hands the call off to a person, or takes a message so someone can call back. It doesn’t guess at answers it doesn’t have.